SMS Terms & Conditions

These terms govern the SMS text messaging service provided by ClearClose ("ClearClose", "we", "us"). ClearClose sends automated text message reminders about real estate transaction milestones to buyers and sellers whose real estate agent or transaction coordinator uses ClearClose. Messages are sent from a ClearClose-managed phone number and always identify ClearClose as the sender.

By opting in to ClearClose SMS reminders, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, do not reply YES to the opt-in message, or reply STOP to opt out at any time.

Types of messages you may receive

• Reminders about upcoming transaction milestones (inspections, due diligence deadlines, contingencies)
• Important date notifications such as earnest money due dates, final walkthroughs, and closing dates
• Critical deadline alerts related to your transaction

Expected frequency

Message frequency varies based on your transaction milestones — typically 5 to 10 messages per transaction. Messages are transactional reminders, not marketing, and you will not receive messages unrelated to your transaction.

Costs

Message and data rates may apply as determined by your mobile carrier. You are responsible for any fees charged by your carrier. ClearClose does not charge you for receiving messages.

To enroll, open the private transaction timeline link your agent emails you and enter your own mobile number in the "Get Text Reminders (Optional)" section. ClearClose then sends you a one-time verification text. To consent to receive SMS reminders, replyYES to that message. No reminder messages are sent until you reply YES, and your agent entering a phone number in ClearClose never sends a text.

Your consent is not a condition of purchasing any goods or services, and declining SMS reminders does not affect the service you receive from your agent. You may continue to receive email reminders and access your transaction timeline even if you never opt in to SMS.

You may also opt out by asking your real estate agent to remove your phone number, or by contacting us at clearcloseapp.com/Contact.

Reply HELP to any ClearClose message at any time to receive an automated reply with program information, opt-out instructions, and links to these Terms, our Privacy Policy, and our support contact page.

Your mobile information will not be sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes at any time. For details on how we collect, use, and protect your information, see our Privacy Policy.

Every opt-in, opt-out, and HELP request is recorded with your phone number, the event type, the date and time, and how it was triggered, so your consent history is fully documented. See our SMS Consent Process documentation for details.

We may update these terms from time to time. The current version is always posted at clearcloseapp.com/Terms with its effective date. If the changes are material, we will notify you by SMS before they take effect. Continued receipt of messages after the effective date constitutes acceptance of the updated terms; you may opt out at any time.