Your privacy and communication preferences
ClearClose collects and processes information you provide directly to us, including your name, email address, phone number, and transaction details. This information is used solely to provide our real estate transaction management and reminder services.
We use your information to:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We do not sell, trade, or rent your personal information to third parties. Mobile information (your phone number, SMS opt-in data, and consent records) will not be sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes at any time. We share your information only with service providers necessary to deliver our services (such as Twilio, which delivers our SMS messages), and when required by law.
You opt in yourself: on your private transaction timeline page, you enter your own mobile number in the "Get Text Reminders (Optional)" section, and ClearClose sends you an automated SMS message asking you to reply YES to confirm your consent to receive transaction milestone reminders. By replying YES, you agree to receive automated SMS text messages from ClearClose regarding important transaction milestones and reminders for your transaction. Your consent is not a condition of purchasing any goods or services. Message frequency varies based on your transaction milestones (typically 5 to 10 messages per transaction). SMS message terms are described in our SMS Terms & Conditions.
SMS messages you may receive include:
Message frequency varies depending on your transaction milestones — typically 5 to 10 messages per transaction. Message and data rates may apply as determined by your mobile carrier. You are responsible for any fees charged by your mobile carrier.
You can opt out of SMS messages at any time by:
After opting out, you will no longer receive SMS messages. You may still receive email notifications unless you opt out of those separately.
Reply HELP to any SMS message to receive an automated reply with program information, opt-out instructions, and links to our terms, privacy policy, and support page. You can also contact your real estate agent directly or reach us at clearcloseapp.com/Contact.
If you have any questions about this Privacy Policy or our SMS practices, please contact your real estate agent or reach out to us at clearcloseapp.com/Contact. SMS message terms are available at clearcloseapp.com/Terms.
Last updated: October 7, 2026